Worksheet: Deciding the Fare Payment Technology That Fits Your Needs

Fare payment is a necessary part of operations for many transit agencies. This can require a great deal of effort but transit managers are always on the lookout for ways to improve and streamline this experience, both for customers and from the operations side. With this in mind, N-CATT developed a worksheet to help small transit agencies think through processes that they will need to consider before utilizing a new fare payment technology. This process can ensure agencies are choosing the best systems to fit their goals and the needs of their customers.

N-CATT develops worksheets to help transit operators think through important considerations for various technologies. The goal of each worksheet is to help you start organizing your thoughts around the topic to lead to more informed decision-making. While the considerations we prompt you with on the worksheet are a starting point, there are likely additional important details to consider that we couldn’t fit. No technology is one-size-fits-all, and so we encourage you to answer the questions as you see fit, add your own ideas, and improvise the worksheet to make it best suit your needs. This is just a starting point for a big project.

We encourage you to reach out with any questions about this worksheet, or any questions this worksheet prompts that you need additional information about. Also, please provide any feedback you have on how to make these better! You can reach us at helpdesk@n-catt.org.

Access the worksheet here