There is a lot of information that transit agencies can use to inform how they serve their riders and communities. That said, it can be difficult to take advantage of that information and use it to its fullest potential. Data, in particular, can provide powerful insights, but must be collected, managed, and interpreted correctly to make a positive impact. Our Data Practices Guidebook helps transit agencies understand where data can help them, and how to begin the process of working with it.
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