New Fare Payment Systems and Payment Technology Introduction
- Date: November 8, 2022
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This guidebook aims to inform transit agencies, in particular small urban, rural, and tribal agencies, about the fare technology systems and payments currently available in the industry. Agencies can use the information found in this guidebook to learn more about the different types of fare systems, payments, and policies available and the benefits and challenges of each. Case studies highlight the lessons learned from transit agencies and can prove helpful for understanding the deployment process first-hand. Building upon these case studies, a general timeline has been included, which outlines the process and considerations from exploration of the fare technology to final deployment.
Whether a transit agency is still exploring new fare technologies or is preparing for deployment, this Guidebook can serve as a tool for navigating the rapidly evolving fare payment technology industry and leveraging best practices.