N-CATT Request for Quotations: Consultant to Develop Resources on Best Practices for Transit Agencies’ Collection and Querying of Data

The Community Transportation Association of America (CTAA) is soliciting bids from consultants in support of the Federal Transit Administration-funded National Center for Applied Transit Technology (N-CATT) in helping staff to develop resources on best practices for small transit systems to collect important data and query it effectively.

The selected consultant(s) will work closely with N-CATT staff on this project.

Interested consultants should read the attached RFQ and submit quotes in the format outlined under Submission Requirements.

This opportunity is open to all:

• Who are able to receive federal funding and are not excluded or affiliated with an excluded organization from receiving federal dollars;
• American organizations ( E.O. 14005  Made in all America, by all of America’s workers)

Any questions should be sent to carpenter@ctaa.org, and they will be answered on this webpage.

Please submit your response as one PDF document to Andrew Carpenter at carpenter@ctaa.org by 11:59pm Eastern on June 25, 2025.

Read the full RFQ here

Q&A

1. Q: Length and depth: Are the Maximizing Customer Surveys Checklist and Data Querying Resource intended to be brief, high-level tools (e.g., 3-4 pages), or more comprehensive guides that provide background, examples, and implementation steps?
   A: These are intended to be brief, high-level tools in Tech University. 3-4 pages is about right for those. And we’d like to highlight examples, or existing free tools available to the public, in either our Procurement or Tech Toolbox sections. The reason for breaking these apart into tools and examples is to make the tool as straightforward as possible to access and use, while the example posts can give those who are interested a deeper dive into the topic.
2. Q: Format expectations: Should these be standalone documents presented as formal guidelines, or are they intended to be embedded within or linked from blog-style writeups? In other words, should the blog posts serve as the main format with the checklist and resource as supporting tools, or are the checklist and querying guide intended to function as primary resources on their own?
   A: These should be standalone resources. Each tool will have its own page in Tech University, and examples will be separated into relevant blog-style posts. The resources will be the main format, with links to the examples as secondary resources. Importantly, these should not be presented as formal guidelines, but a reflection of what the industry currently understands to be best practices on these topics.
3. Tech University alignment: Are there any formatting or content length guidelines we should follow to ensure consistency with existing materials in the Tech University section of the N-CATT website?
   A: We hope to provide these tools as printable/downloadable PDFs as their primary format to allow agencies to fill in their own details, information, thoughts, or responses to other prompts as they go. This should use N-CATT fonts, colors, and other formatting. Otherwise, we’d like suggestions for the best way to present this information to our audience.