Worksheet: Collecting and Analyzing Customer Feedback Data
Transit agencies have an incredible resource when they are looking for how to best serve their community: the community members…
Transit agencies have an incredible resource when they are looking for how to best serve their community: the community members…
Apps have become a helpful tool for transit agencies to communicate important information to their passengers, including regular service information,…
This workshop helps transit managers and planners use their GTFS Feed to its fullest potential, from reviewing the basics to…
This course discusses the fundamental differences between fixed-route and microtransit services, as well as their complimentary nature. It also reviews…
With the rise of app-enabled demand-response transit, or microtransit, it can be difficult to figure out how to balance fixed-route…
Using the techniques from this workshop, transit managers can make informed decisions to plan for the future of their agency,…
This hands-on workshop is geared toward transit agency staff, with little to no previous GIS experience, who want to use…
When it comes to investing in new technology for your transit system, it can be helpful to think of investing…
Social media has emerged as a powerful tool to communicate in a direct, inexpensive, flexible, and immediate way with the public.
It's easy to get overwhelmed by trendy tech phrases used in the public transportation world. Use this to decode some of them and their application to transit
The purpose of this guidebook is to enable you and your agency to navigate the way forward in an informed fashion vis-à-vis the enhanced use of software for your services and by your customers.
This guidebook aims to help you change your viewpoint by offering a framework for successfully articulating your operational needs, assessing whether technology can be part of a solution to them, and evaluating options.
This guidebook seeks to assist in spreading the benefits of those innovations to smaller transit agencies that may lack the resources and capacities to research, analyze, and test new solutions that could enhance their services.
On January 26th and February 2nd, 2022, the National Center for Applied Transit Technology held a workshop with Foursquare ITP…
This guidebook addresses the state of the practice and emerging trends in data collection, management, and the use of open data.
Real-time transit information is a critical component of the passenger experience. Athens Clark County Transit in Georgia shows the tools…
Micromobility options, especially bikeshare, have flourished in the past few years due to a number of technological advances. They represent…
Asset management is a critical, behind-the-scenes effort that keeps vehicles on the road. Digital tools now allow agencies to better…
Our friends at the Oregon Department of Transportation are also compiling technical resources that can help you think through various…
Johnson County, KS, has leveraged a microtransit service model to provide reliable transit in a low-density built environment where fixed-route…
Procurement is a complex process, and emerging technologies can add to the confusion. Though every state and locality has unique…
This factsheet provides quick information drawn from N-CATT’s Promising Practices Guide. Many technology-based innovations in transit have been largely restricted…
View as PDF Mobility as a Service, known as MaaS, is not in itself a technology; nor is it a…
View as PDF Data collection provides an opportunity for transit agencies, even small-urban and rural departments, to gain significant insights…
